APPROVED: FCC Proposes Call Center Onshoring, English Proficiency Requirements 🇺🇸 “American consumers deserve call…

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Summary

The FCC has proposed new rules requiring call centers to be based in the US and employ English-proficient staff, according to FCC Chairman Brendan Carr. The proposal aims to ensure American consumers receive clear communication and support from domestic call centers.

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#1
APPROVED: FCC Proposes Call Center Onshoring, English Proficiency Requirements 🇺🇸 “American consumers deserve call centers that speak proficient English, provide clear answers, and are based here at home.” - Chairman @BrendanCarrFCC 🧵⬇️
#2
FCC Proposes Call Center Onshoring, English Proficiency Requirements fcc.gov/document/fcc-p…