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Mar 26, 2026
APPROVED: FCC Proposes Call Center Onshoring, English Proficiency Requirements 🇺🇸 “American consumers deserve call centers that speak proficient English, provide clear answers, and are based here at...
Summary
The FCC has proposed new rules requiring call centers to be based in the US and employ English-proficient staff, according to FCC Chairman Brendan Carr. The proposal aims to ensure American consumers receive clear communication and support from domestic call centers.
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