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gin@ginnobaraaa · Dec 1, 2025

Hi @elonmusk and the whole @Starlink team. Somehow there's an illegal extortion on your free service of Starlink for…

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Summary

During North Sumatra flooding, emergency Starlink internet service provided free by Starlink was being illegally charged to disaster victims at 5,000-20,000 IDR per session/hour. The poster alleges local officials at the mayor's office, where the router was stationed, were extorting money from people trying to access the free service to contact family and coordinate aid.

Summarized by ThreadOut AI from the full thread. May miss nuance — read the thread below.

  1. #1

    Hi @elonmusk and the whole @Starlink team. Somehow there's an illegal extortion on your free service of Starlink for the North Sumatera flood. They're charging 20K IDR (1.2 USD) before the people can use it. Please help us about this. I've also translated the post on this thread. Cc: @X @Tesla @SpaceX @chadgibbs88 @michaelnicollsx @Gwynne_Shotwell @barengwarga @hijaubersamaid

    Narra Arraesya 🐹 | AKU COMEBACK ~!!@narraesya · Dec 1, 2025

    Elon, info from my friend in Langsa, Aceh: during the Sumatra flood, Starlink service that should be free is being rented out for 20k rupiah per hour. What should we do? @elonmusk

  2. #2

    Someone commented they they were charged 5K/5min (0.5USD).

    🍓@yinyuujun · Dec 1, 2025

    @narraesya @elonmusk Ini bener kak, malah ada yang dimintain 5 menit 5k 🥲 tolong dong aku juga udah bilangin kalo itu gratis tapi ada aja oknum yang cari kesempatan dalam kesempitan

  3. #3

    Cc: @X @Tesla @SpaceX @chadgibbs88 @michaelnicollsx @Gwynne_Shotwell @barengwarga @hijaubersamaid

  4. #4

    OP: Food, logistic, and Starlink router aid for 1K user will be placed at the Langsa Mayor Office, currently en route by sea. Friend: We're already using Starlink cause my sibling went there but we are charged 20K/hour (around 1.2 USD). Friend: There's extortion (on the Starlink) OP: It should've been free. Free.

  5. #5

    Friend (replying to above): seriously? My sibling and her husband paid around 12am to give our news to our families outside Aceh. We need to pay first before they give us the password. OP: You went to the mayor office? Friend (another reply): not me, but my brother and sister. They were lining up for gas at Bayeun since 4am and haven't returned yet. OP: what's the IP address and device name? Friend (reply): I'll ask.

  6. #6

    OP: ok give the complete info. So we can tell about it together on social media about this extortion. Friend (reply) : there's no receipt as it's illegal.

  7. #7

    @X @Tesla @SpaceX @chadgibbs88 @michaelnicollsx @Gwynne_Shotwell @barengwarga @hijaubersamaid CC: @LaurenDreyer

  8. #8

    Mau Starlink milik pribadi kek, milik pemerintah kek, milik nenek lo kek, kalo udah digratisin provider dan lo masih nagih duit di situasi bencana begini, lo bukan manusia. Lagian itu ditulis Starlinknya di kantor walikota, ngapain taro di kantor walikota kalau lu gamau orang/publik make.

  9. #9

    So it seems that the device is indeed owned by the mayor. So why would he charge his own people 🥲 x.com/narraesya/stat…

  10. #10

    @elonmusk @Starlink Soo.......... Are the starlinks mentioned here owned by our lovely dovey heroic troops or...... x.com/kompascom/stat…

  11. #11

    @elonmusk @Starlink Desy ngeliat ini gmn y